Your install manager
An install manager on every job.
Most metal subs send a crew and hope for the best. Every ORA job comes with a dedicated install manager who runs the crew and everything else: quality, materials, documentation and communication, from the day-before call to the final walkthrough.
01An install manager on every jobOn site from arrival to walkthrough, running the crew and the job.
02Proper documentation throughout the jobEvery stage photographed and recorded, from the old roof to the clean yard.
03Clear, consistent communication every dayUpdates to ORA, your office and, if you choose, your homeowner, all in your company's name.
Why it matters
With or without someone on site.
Install management is included in every square. It's not an add-on and it's not optional, because it's the difference between a roof that was installed and a roof that was installed right.
Without on-site install management
What goes wrong
✕Flashings and clip spacing go wrong and get covered up✕Rotted decking gets buried under new panels✕The wrong color or a dented coil gets formed into panels✕Oil canning, rust stains and scratches show up after the crew is gone✕Surprise change orders land on the final invoice✕Leaks and callbacks months later, on your dime✕Nails in the driveway, debris in the beds, damage nobody saw happen✕Your homeowner calls your office to ask what's going on✕No photos and no record when a warranty or insurance question comes up✕Your company's name on a job nobody was watching
With an ORA install manager
What you get
✓Photos and documentation at every stage, start to finish✓Clear, consistent updates to you and your homeowner every day✓Problems caught on the roof, before they're covered✓Every added item photographed and approved before the work✓Knowledgeable answers on site, so homeowner questions don't reach your office✓A protected property, a watertight house every night, and a clean yard✓Neighborhood flyers around the job if you want them, with every lead going to you✓A final walkthrough that ends the job on a high note✓A happy homeowner, great reviews and referrals for your company✓Your time back, with no driving to the job to check on it
What the install manager manages
One person accountable for everything.
The ORA install manager runs the crew and the whole job, so there's one person on site who owns every detail from start to finish.
01
The crew
Runs the daily plan, assigns the work, and keeps the crew safe and on schedule.02
Quality
Checks tear-off, the deck, dry-in, flashings and panels against the manufacturer's details, and catches problems before they're covered.03
Materials
Inspects every delivery for spec, color, damage and count before the first panel is run, and reconciles what's left at the end.04
Site and cleanup
Protection and tarping, a watertight house every night, a magnet sweep and a clean yard.Before, during and after
From the day-before call to the final walkthrough.
The install manager is on the job from the first confirmation call until the closeout package lands on your desk.
01
Before
The days leading up and the day before✓Reviews your scope, report, photos and notes✓Checks the takeoff against the report and confirms panel spec and color✓Confirms other work, like solar or chimney repairs, is done before panels✓Plans the job with the crew: problem areas, add-ons and anything not in the scope✓Checks the weather and makes the go or no-go call✓Confirms the crew, materials, roll former and dumpster✓Calls you, and your homeowner if you choose, to confirm the start and prep
02
During
Every install day✓Introduces himself to your homeowner, in your company's name✓Records the house and yard before work starts✓Inspects and counts every material delivery✓Runs the crew: the daily plan, safety and the schedule✓Checks tear-off, the deck, dry-in, flashings and panels at each stage✓Photographs problems and gets your approval before any added work✓Answers homeowner questions on site, professionally✓Makes sure the house is watertight and the yard swept every night✓Sends a clear update at the end of every day
03
After
Closeout and walkthrough✓Runs a full quality walk and finishes the punch list✓Checks cleanup: magnet sweep, gutters, beds and driveway✓Leads the final walkthrough with you or your homeowner✓Delivers the full photo record of the job✓Reconciles materials and returns leftovers✓Puts together the invoice details and warranty records
Documentation
Proper documentation, start to finish.
If it isn't recorded, it didn't happen. Every job ends with a complete record you can use for warranties, insurance files, disputes and your own marketing.
✓Before photos of the house, yard and any existing damage✓Material deliveries, labels and any damage or shortage✓The open deck, and every problem area with a tape for scale✓Underlayment, flashings and details before panels cover them✓Panels, clips, seams and every finished detail✓Overhead drone shots at key stages, when weather allows✓Cleanup, and the finished roof from every side✓Every approval and change, in writing
Communication
Clear, consistent updates. Every day.
Nobody has to call and ask how it's going. Every update goes out in your company's name, and your homeowner hears from us only if you want them to.
WhenYouYour homeowner (if you choose)
Day beforeStart confirmed, and anything newStart time, prep reminders and who to ask
Install morningCrew on site and today's planCrew on site and today's plan
Any problemRight away, with photos, for your approvalOnly once you say how to handle it
End of each dayWhat got done, with photos, and tomorrow's planWhat got done, and that the house is sealed tonight
Job completeFinished photos and walkthrough setWalkthrough, cleanup done and dumpster pickup
Send a job. See what an install manager changes.
Upload the report, scope and photos. We'll email an exact price and a start window.